The ADAP Saga Wraps Up
The ADAP saga is a wrap! Yay!
Friday morning I received a phone call from a gentleman named Roy, official in charge of the eADAP for the state of Georgia. He receives upwards of twenty calls per hour, countless messages and a ridiculous number of emails. He juggles all of that with the activities and duties associated with managing a program mandated by the state. Roy is a busy guy.
In spite of that, Roy walked me though eADAP application submission. Understanding our time constraint and the circumstances that created it, he went further out of his way to immediately assign a log-in and password in order to avoid the requisite 5-business-day wait.
This was not a life and death situation. Susan, Mike (see previous posts), and Roy were under no obligation to spend hours researching this problem and unearthing a fix. They at any point could have told my daughter, “Sorry you fell through the cracks, kid. Better luck next time.” Instead, they cared enough about the situation of one girl, whose dilemma affected no one but herself, to work through the red tape.
As of 7:00 this evening, my daughter passed the final test for the eADAP online and has in her hot little hands a certificate of completion. Hallelujah! Driver’s license testing will commence on schedule.
This is one bump in the road I am glad to have behind me. All that is left now is to mail thank you notes and deliver fresh baked goods to Susan, Mike and Roy, because nothing says, “I appreciate you!” like something good and fattening.
Til next time –