Lisa Ricard Claro – Author

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The ADAP Saga Wraps Up

Posted on Aug 22, 2010 by Lisa Ricard Claro   13 Comments | Posted in ADAP · driver's ed · high school

The ADAP saga is a wrap! Yay! 

Friday morning I received a phone call from a gentleman named Roy, official in charge of the eADAP for the state of Georgia.  He receives upwards of twenty calls per hour, countless messages and a ridiculous  number of emails.  He juggles all of that with the activities and duties associated with managing a program mandated by the state.  Roy is a busy guy.

In spite of that, Roy walked me though eADAP application submission.  Understanding our time constraint and the circumstances that created it, he went further out of his way to immediately assign a log-in and password in order to avoid the requisite 5-business-day wait. 

This was not a life and death situation.  Susan, Mike (see previous posts), and Roy were under no obligation to spend hours researching this problem and unearthing a fix.   They at any point could have told my daughter, “Sorry you fell through the cracks, kid. Better luck next time.”  Instead, they cared enough about the situation of one girl, whose dilemma affected no one but herself, to work through the red tape.

As of 7:00 this evening, my daughter passed the final test for the eADAP online and has in her hot little hands a certificate of completion. Hallelujah! Driver’s license testing will commence on schedule.

This is one bump in the road I am glad to have behind me. All that is left now is to mail thank you notes and deliver fresh baked goods to Susan, Mike and Roy, because nothing says, “I appreciate you!” like something good and fattening.

Til next time –

13 Responses to "The ADAP Saga Wraps Up"

  1. Comment by BECKY
    August 22, 2010 at 10:31 pm  

    Yay! for you and your daughter! Yay that you had caring people helping you! And Yay! for baked goods!! YUM! 😀

  2. Comment by Linda O'Connell
    August 23, 2010 at 7:09 am  

    Your daughter has a great mom. My worries intensified when my kids started driving. One day I saw a sign that eased my fears: Don't drive faster than your angel can fly. So, I turned my worries over to their angels.

  3. Comment by anita
    August 23, 2010 at 11:22 am  

    Someone who appreciates great customer service, yay — the lovely people and you all deserve some yummy treats. You know, of course, that baked goods consumed for performance or gratitude for good deeds register no calories, right?!

  4. Comment by Lisa Ricard Claro
    August 23, 2010 at 7:51 pm  

    Hi Becky — Baked goods are a universal warm fuzzy, aren't they? :)Hi Linda — Thanks. I do worry, but I like your thinking. I'll take the assistance of angels wherever possible. This seems as good a circumstance as any!Hi Anita — No calories? Really? Somehow that makes crazy sense.:P

  5. Comment by Lynn
    August 23, 2010 at 9:05 pm  

    It's nice to know some people can still do more than what is required… and you too for making them something yummy.

  6. Comment by Oregon Gifts of Comfort and Joy
    August 24, 2010 at 9:56 am  

    Hi Lisa, I am beginning to think that your comment section is allergic to me! I swear that I double checked the other day and my comment showed up. It was a nice one. I said that you are a great mother with lots of perseverance and that I am so proud that you two made it through that ordeal and that now she can go forward with getting her license.Also, it is nice to know that there are still people out there who care and do the right thing, even though it involves a little more effort.Have a wonderful week!Kathy

  7. Comment by Lisa Ricard Claro
    August 24, 2010 at 11:33 am  

    Hi Lynn – It was a pleasant surprise to find people who went the extra mile. Renews my faith a bit, ya know?Hey Kathy – Sorry you have trouble leaving comments. I appreciate you working overtime to leave a note, especially since all of them are so nice! Thanks!

  8. Comment by Oregon Gifts of Comfort and Joy
    August 24, 2010 at 6:05 pm  

    I've started to copy my reply, just in case! :>)

  9. Comment by K9friend
    August 24, 2010 at 9:26 pm  

    Thank goodness! Now onward to the driver's license test!

  10. Comment by Lisa Ricard Claro
    August 25, 2010 at 1:37 pm  

    Hi Kathy — Now you sound like me! I copy every darn thing all the time, ever since a virus wiped me out last year. I cut and paste into Word documents and save everything in three different places! I'm a little overboard, but it is better than losing work and being frustrated. In this case, I appreciate your effort because it means I get to read your lovely comments!Hi Pat — Yes, indeed. *sigh* Thursday is the big day! Gulp.

  11. Comment by Carrie
    August 26, 2010 at 8:43 am glad it all worked out. Your situation confirms my basic theory about people and that is that most are kind and compassionate. Too bad the media keeps focusing on all the ones that aren't.

  12. Comment by Lisa Ricard Claro
    August 26, 2010 at 1:51 pm  

    Hi Carrie – The media does a lot of things it shouldn't. *sigh* I agree–most folks want to help; in this case I got lucky and found three of them all at the same time. 🙂

  13. Comment by Fermin Lucky
    March 12, 2016 at 4:42 am  

    Creative post ! I was enlightened by the analysis . Does anyone know where my business might grab a template GA eADAP Enrollment Form document to fill out ?

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